Since that time, we've seen numerous other bloggers mention the loooong time it took for them to receive their returns, so we didn't sweat it...although a year seemed on the extra-longish side.
So today, this was in the mailbox
And here's the tiny little letter that accompanied the lucite-enclosed card:
What we like best is the first line, "We apologize for the extensive delay, however, we were trying to obtain the exact card specified on your original redemption." This brings to mind a hunting party going out with spears and axes, wildly searching for Jeff Francis, ready to pounce when necessary and do whatever is needed to obtain his signature. Should we picture an exhausted crew from Topps, not unlike the Ice Age hunters pursuing the mammoth across Beringia?
Then, inevitably, "Due to circumstances beyond our control, we have not been able...."
Well, at least they appreciate our business. And here is what we received:
Yes, we're being dramatic.
This card brings to mind several questions. First, does anyone ever get the actual card mentioned on their redemption? What about people who buy redemptions on eBay--do they have blind faith that they will receive what they're paying the seller for?
Second, has anyone's redemption (and I don't mean this in a spiritual sense at all) ever taken a shade under a year, or is this a world record "extensive delay"?
Third, after all that time, not to seem an ingrate, but why is this a sticker rather than on-card auto?
And finally, why does Topps promise any autographs they can't deliver? Why don't they just build a redemption auto warehouse, and then go get the auto to mail when they receive the redemption? What strange time/space continuum warp is this all about? Wouldn't that approach be easier for them, and pleasing for their customers? By the way, here's the link to track your redemption before you embark on the adventure.
We appreciate OSB providing us with opportunity to get the Topps Redemption Treatment. It was fun. At least something arrived. And please forgive us if we seem to be looking a gift horse in the mouth, because no doubt our first redemption rocks in its own way, but this redemption process is just so...so...so...CORPORATE. Whether it's banks, insurance companies, NBC, or Topps, there's something not quite right in Corpotown. Maybe the suits need to wrestle some sabre-tooth tigers and mammoths to set things onto a more righteous path.