1.14.2010

Black is white. Up is down. Substitution is redemption.

The generous John H. of Old School Breaks sent us, nearly a year ago (in February 2009) a packet of wonderful cards AND a redemption for an autograph from one of our favorite nice-guy players, Jeff Francis. Specifically, it was a redemption for a dual Francis/Jason Hirsh auto. We were excited because we'd never even seen a redemption deal in person before. Lucy and I filled it out and sent it in. Back in--did we mention this?--February 2009.

Since that time, we've seen numerous other bloggers mention the loooong time it took for them to receive their returns, so we didn't sweat it...although a year seemed on the extra-longish side.

So today, this was in the mailbox


And here's the tiny little letter that accompanied the lucite-enclosed card:
:
What we like best is the first line, "We apologize for the extensive delay, however, we were trying to obtain the exact card specified on your original redemption." This brings to mind a hunting party going out with spears and axes, wildly searching for Jeff Francis, ready to pounce when necessary and do whatever is needed to obtain his signature. Should we picture an exhausted crew from Topps, not unlike the Ice Age hunters pursuing the mammoth across Beringia?

Then, inevitably, "Due to circumstances beyond our control, we have not been able...."

Well, at least they appreciate our business. And here is what we received:





Yes, we're being dramatic.







It's coming.








This card brings to mind several questions. First, does anyone ever get the actual card mentioned on their redemption? What about people who buy redemptions on eBay--do they have blind faith that they will  receive what they're paying the seller for?

Second, has anyone's redemption (and I don't mean this in a spiritual sense at all) ever taken a shade under a year, or is this a world record "extensive delay"?

Third, after all that time, not to seem an ingrate, but why is this a sticker rather than on-card auto?

And finally, why does Topps promise any autographs they can't deliver? Why don't they just build a redemption auto warehouse, and then go get the auto to mail when they receive the redemption? What strange time/space continuum warp is this all about? Wouldn't that approach be easier for them, and pleasing for their customers? By the way, here's the link to track your redemption before you embark on the adventure.

We appreciate OSB providing us with opportunity to get the Topps Redemption Treatment. It was fun. At least something arrived. And please forgive us if we seem to be looking a gift horse in the mouth, because no doubt our first redemption rocks in its own way, but this redemption process is just so...so...so...CORPORATE. Whether it's banks, insurance companies, NBC, or Topps, there's something not quite right in Corpotown. Maybe the suits need to wrestle some sabre-tooth tigers and mammoths to set things onto a more righteous path.

20 comments:

beardy said...

Topps can sod off when it comes to redemptions...

and high end sets...

and stupid gimmicks...

and National Chicle...

Redundant?

G_Moses said...

I nearly fell off my chair with laughter when I saw Lou. I'm sorry. I'm not laughing at you.

I just figured you'd get a dual prospect auto...or a dual of, you know, players.

Lou's smiling mug was the last thing I expected to see.

Topps has always treated me well. UD took FOREVER to get me a cut signature redemption.

It's all up in the air. But if they were going to send you a sticker auto, they could've just sent it a year ago.

Freaking Lou Pinella. That's a classic. You should permalink this article.

The Gooch said...

Lou Pinella? Seriously? That's not even an active player.

dayf said...

OOh, thanks for posting the link to the redemption website. I've got two T206 redemptions I've needed to redeem for a couple weeks now.

That is an odd replacement for a Jeff Francis card...

lonestarr said...

Lou! :D

White Sox Cards said...

Ewww! I wouldn't think that would be a suitable replacement for a dual autograph or two players.

I'm so sorry to see that.

the sewingmachineguy said...

Pinella? Really?
If it had an image of him kicking his hat, and an ump thumbing him out of the game, they could have a dual Manager/Ump auto card...that would be cool.
This card, only Pinella's mom could like it.

NicoLax24 said...

No offense to Lou but that was pretty "F"d up of topps to call that a suitable replacement. How can you replace a dual auto with a single auto? I would call and rip one of those corpo cheats a new one!

Especially since it isn't even that attractive of a card. It looks like a card that they specially designed for when they have to replace redemptions.

dc said...

Uh-oh. My sense of cardoutrage is building.

tastelikedirt said...

One autograph instead of two, equals not equal.

1<2 = -1

Covered in Wrappers said...

I got the same effin' card. Though, perhaps now I won't have to blog about it since you beat me to it. I wasn't that motivated today, lol.

I don't even know where this is supposed to be from, much less why this was the universal substitute.

FanOfReds said...

It definitely seems like that isn't a "fair trade"... I've got a redemption I've been waiting for myself and I'm tempted to see what a "fair offer" is for it - perhaps I can get a Dusty Baker autograph *cries in the corner just thinking about it.* On second thought, maybe I'll wait it out.

AlbuqwirkE said...

Seems like Topps is in need of a full-time grapher staffer.

Matt F. said...

I was just thinking to myself the other day, I wish they would do more manager autographed cards. If you are willing to part with it I can send you some scans of Zito or Strawberry relics that might strike your fancy.

I received the Moyer's today so I am already sending a thank you back to you. Let me know what you think.

word verification: "unflumbo"

night owl said...

OK, I understand what everyone is saying and I TOTALLY agree, but ...

I would take the Piniella card over some duo Rockies thingy any day.

GCA said...

If it's available, and Lou's mama doesn't call, I'll trade for it...

Two Packs A Day said...

geez you guys are complainers!

I think the redemption was better than the original. I bet if one was not so selective and patient, you could pick up a Francis auto delivered for $5 or less. With Hirsh probably still in triple-a, ditto.

I bet the pinella is worth more because I don't recall there being many lou pinella cert auto cards.

Yes, it appears to be a card desiged for redemption as I've seen a forum thread where noone had a clue what a pinella auto was from (and the poster received it as a redemption replacement).

If DC is game (and if I can find out if I have both a Francis and Hirsh autos in my collection), I'd trade the Francis and Hirsh autos for the Pinella.

I love watching the Cubs lose (if they won something, they wouldn't be any fun anymore) but I respect Pinella quite a bit and laugh when he gets in a tizzy. I bet he'll be a HOF manager someday.

Two Packs A Day said...

ah, got so riled up about my comment about your comments that I forgot my redemption statement! ;)

I did buy a redemption card once. I bid quite a bit less than I would have if the card was in hand, just to cover my base if it was going to be a replacement. The redemption was of the player promised so that worked out.

I don't buy redemptions anymore out of paranoia that the seller has already entered the code on the card and thus I'd be stuck with a useless card and not be able to register it for the redemption. If I had more faith in code security, I would go back to bidding on redemption cards at pennies on the dollar and redeem whatever I'd win.

madding said...

I believe my girlfriend has been waiting for over a year now for a Jeff Clement Stadium Club auto redemption. Not that anyone should really want one of those, but she's yet to even receive an apology. I don't know the exact time, but it's been far too long for me to keep track of anymore.

Just your under average blogger said...

I purchased on Ebay a 2009 Allen & Ginter Cat Osterman auto redemption card, sent it in and waited. To my dismay I got a 1996 Greg Louganis auto instead. Several conversations with Topps resulted in them sending me 5 packs of other cards. None worthy of mention. Moral of this story is do not purchase a redemption card, and if your do buyer be ware.